Foodline Machinery introduces the intelligent Room Service Robot, designed to revolutionize the way hotels, restaurants, and service businesses deliver food and amenities.

With AI navigation, smart scheduling, and a sleek design, our room service robot improves efficiency, reduces labor costs, and enhances the guest experience.

Specifications of welcoming robot

FeatureDescription
NavigationLaser SLAM + AI obstacle avoidance
CapacityMulti-layer trays (up to 40kg)
Battery Life10–12 hours continuous use
ChargingAutomatic return to charging dock
DisplayTouchscreen with customizable menu
CommunicationVoice interaction + app integration
Hotel Service Robot
Hotel Service Robot

Features of Intelligent service robot

  • Smart AI Navigation – Automatically detects obstacles, avoids collisions, and delivers orders quickly and safely.
  • Customizable Functions – Multi-tray design for food, drinks, or amenities.
  • Voice Interaction – Provides greetings, notifications, and a friendly user experience.
  • 24/7 Reliability – Works continuously without fatigue, ensuring consistent service.
  • Cost-Saving – Reduces the need for repetitive manual delivery tasks.

Applications of Room Service Robots

Our room service robots are widely used in:

  • Hotels & Resorts – For delivering food, drinks, towels, and guest amenities.
  • Restaurants & Cafés – To serve dishes and drinks efficiently.
  • Hospitals & Clinics – For safe delivery of meals, medicine, and supplies.
  • Office Buildings – To provide smart delivery services between departments.

Intelligent Service Robot Functions | Foodline Machinery

Foodline Machinery’s intelligent service robot is designed with multiple smart features that make it ideal for hotels, restaurants, offices, and public venues. Below is a detailed overview of its functions and applications:

Security Patrol

All patrol images are stored in the robot’s “Patrol Record” section and can also be viewed from the management platform.

The robot captures photos automatically when detecting people during patrols.

Based on backend settings, it can send instant alarm SMS notifications to designated phone numbers.

Work Scheduling

Managers can set daily work schedules for repetitive tasks.

Once scheduled, the robot automatically executes tasks at specific times—no need to create temporary ones.

Supported scheduled tasks include:

  • Fixed-point reception
  • Mobile reception
  • Security patrol

Voice Interaction

Wake-up Options:

  • Facial Detection – Activates when someone stands in front of the robot for 3 seconds.
  • Voice Command – Use wake-up words like “Hello Xiao Luo” (customizable).

Supported Voice Functions:

  • Casual Chat – Simple conversations (e.g., asking the weather).
  • Q&A – Preloaded answers to common questions (e.g., “Where is Room 202?”).
  • Tour Guide Mode – Guests say “Tour + route name” for guided explanations.
  • Navigation Help – Guests say “Take me to + location” and the robot leads the way.

Tour Guide Features

Route Narration – Guests select a tour route with multiple points. The robot explains each stop with multimedia content (images, audio, text, or video). Transition phrases can be set between points.

Location Narration – Guests choose a single location for guided explanation. After finishing, they may continue with another point or end the session.

Automatic Recharging

When battery power drops below 15% or after finishing tasks, the robot returns to its charging dock automatically.

Elevator Integration

The robot can control and ride elevators to reach assigned floors for delivery, guidance, or patrol.

Foodline intelligent delivery robot

Navigation & Guidance

The robot can escort guests directly to selected destinations with high-accuracy navigation.

Greeting & VIP Recognition

  • Proactive Greeting – The robot automatically greets visitors upon detection, using pre-set messages.
  • VIP Welcome – When a VIP’s photo is preloaded in the backend, the robot delivers a customized welcome message upon recognition.

Visitor Appointment Service

For invited guests, the robot can escort them to designated meeting points or rooms.

Mask Detection

  • It can identify whether visitors are properly wearing masks.
  • Results (correct/incorrect) are displayed and recorded.

Remote Monitoring & Control

  • Managers can view real-time camera feeds from the robot via the management platform.
  • Remote control options include moving forward, backward, turning, heading to specific locations, or returning to recharge.
Autonomous service robot

Multimedia Playback

Supports uploading MP3 and MP4 files from the backend for music and video playback on the robot.

Person Following

In follow mode, the robot automatically follows the person in front of it.

Web & App Integration

  • Compatible with third-party websites and mobile apps.
  • Apps can be added to the robot’s interface for direct access (may require adaptation).

Smart Device Connectivity

  • The robot can send control signals to third-party devices, such as opening automatic doors, turning on TVs, or controlling IoT systems.
Restaurant Food Delivery Robot

Item Delivery & Pickup

  • Guests or staff can initiate delivery tasks from the robot’s screen or app.
  • The robot then proceeds to the designated location to deliver or pick up items, making it ideal for hotel room service, hospital supplies, or office documents.

With its AI-powered navigation, smart interaction, and multi-functional capabilities, the Foodline room service robot is more than just a delivery assistant—it’s a security guard, receptionist, tour guide, and customer service companion in one device.

Foodline Machinery – Intelligent Robot Manufactuer

  • Trusted Manufacturer – With years of experience in food and service automation, Foodline provides reliable and innovative solutions.
  • Customization Available – We tailor the robot to match your brand’s needs.
  • Global Service – Exported to hotels, restaurants, and facilities worldwide.
  • After-Sales Support – Professional installation, training, and maintenance.

Frequently Asked Questions (FAQs)

1. How much does a room service robot cost?
The price depends on the model and customization. Contact Foodline Machinery for a competitive quotation.

2. Can the robot be integrated with hotel management systems?
Yes. Our robots support integration with POS, PMS, and ordering systems.

3. How does the robot handle elevators and multiple floors?
Foodline’s robots can be connected with smart elevators for multi-floor delivery.

4. Is it difficult to operate?
Not at all—our robots are user-friendly, with simple touchscreen controls and training included.

Get Your Foodline Room Service Robot Today

Upgrade your hospitality business with Foodline’s room service robot—a perfect blend of automation, efficiency, and guest satisfaction. Whether you run a hotel, restaurant, or healthcare facility, our robots are designed to deliver excellence.

👉 Contact Foodline Machinery today to get a free consultation and quotation for your room service robot.